NOTICE TO RENTER

THIS IS A LEGALLY BINDING CONTRACT.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE BOOKING, ACCESSING, OR TAKING POSSESSION OF ANY RENTAL TRAILER.

BY COMPLETING A BOOKING, ACCESSING A TRAILER THROUGH A DIGITAL LOCKING SYSTEM, OR TAKING POSSESSION OF A TRAILER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL TERMS CONTAINED IN THIS AGREEMENT.

1. PARTIES TO THE AGREEMENT

This Agreement is entered into between:

The Renter: The individual or entity making the reservation and/or taking possession of the Trailer.

and

The Owner: The legal owner of the Trailer identified on the booking confirmation, invoice, or rental record.

Hitch Haul's Role

1000532458 Ontario Inc. operating as Hitch Haul ("Hitch Haul") provides booking, technology, payment processing, marketing, and administrative services to independently owned rental locations.

Franchise Locations

Where the Trailer is rented from a franchised Hitch Haul location, the Renter acknowledges that the Trailer is owned by an independent franchisee and not by Hitch Haul.

Unless expressly stated otherwise on the invoice, Hitch Haul is not a party to the rental transaction and assumes no ownership responsibility for the Trailer.

2. RENTAL OF EQUIPMENT

The Owner hereby rents to the Renter the Trailer identified in the booking system, together with any accessories, equipment, locks, or attachments provided.

The rental period ("Term") begins at the scheduled start time identified in the booking system and ends at the scheduled return time.

The Renter assumes full responsibility for the Trailer immediately upon unlocking, removing, or taking possession of the Trailer and remains responsible until:

1. The Trailer is returned to the designated location;

2. The Trailer is properly secured;

3. Any required return photos are submitted;

4. The return process is completed through the designated system.

3. ELIGIBILITY TO RENT

The Renter represents and warrants that:

• They are at least eighteen (18) years of age.

• They possess a valid driver's licence.

• They are legally entitled to operate the towing vehicle.

• They have the authority to enter into this Agreement.

• All information provided during booking is accurate and complete.

The Owner reserves the right to refuse service for any lawful reason.

4. PAYMENT TERMS

All rental fees, insurance fees, deposits, taxes, and applicable charges must be paid in full before the commencement of the rental period.

The Renter authorizes the Owner and/or Hitch Haul to charge the payment method on file for:

• Rental fees;

• Extensions;

• Late return fees;

• Cleaning fees;

• Damage repairs;

• Missing equipment;

• Administrative fees;

• Collection costs;

• Any other amounts owing under this Agreement.

5. CANCELLATIONS, REFUNDS, AND UNUSED RENTAL TIME

Cancellation Policy

Bookings cancelled at least twenty-four (24) hours before the scheduled rental start time are eligible for a full refund.

Late Cancellations

Bookings cancelled less than twenty-four (24) hours before the scheduled rental start time are non-refundable.

No-Shows

Failure to take possession of the Trailer without providing the required cancellation notice shall constitute a No-Show and all rental fees shall be forfeited.

Early Returns

No refunds, credits, discounts, or prorated adjustments will be issued for:

• Early returns;

• Unused rental time;

• Changes in plans;

• Inclement weather;

• Vehicle breakdowns;

• Personal circumstances;

• Any reason occurring after the commencement of the rental period.

Booking Changes

Requests to shorten a booking within twenty-four (24) hours of the start of the rental period shall be treated as a cancellation of the affected rental time and shall not be eligible for a refund.

Extensions are subject to availability and approval.

Discretionary Exceptions

The Owner may, at its sole discretion, issue a refund, credit, or reschedule a booking in exceptional circumstances. Such accommodation does not waive any provision of this Agreement.

6. LATE RETURNS

Time is of the essence.

Any Trailer not returned by the scheduled return time may interfere with future reservations and cause damages to the Owner.

Late Return Charges

If the Trailer is returned one (1) hour or more after the scheduled return time, the Renter shall be charged:

• A $50.00 administrative late fee; and

• The full daily rental rate for each additional twenty-four (24) hour period or portion thereof.

Repeated late returns may result in suspension or permanent removal from the Hitch Haul network.

7. FAILURE TO RETURN EQUIPMENT

Failure to return the Trailer within seventy-two (72) hours after the expiration of the rental period, combined with failure to respond to communication attempts, may be treated as theft.

The Owner may:

• Report the Trailer as stolen;

• Initiate police involvement;

• Commence civil litigation;

• Seek recovery of all damages and costs;

• Pursue remedies available under the Criminal Code of Canada and applicable provincial legislation.

The Renter agrees to cooperate fully with any recovery efforts.

8. TOWING REQUIREMENTS AND SAFE OPERATION

The Renter is solely responsible for ensuring that their towing vehicle is properly equipped and capable of safely towing the Trailer.

The Renter must verify:

• Proper hitch ball size;

• Proper coupler engagement;

• Safety chain connection;

• Electrical connection;

• Tire condition;

• Vehicle towing capacity;

• Proper load securement.

The Trailer must not be overloaded or used beyond its rated capacity.

The Renter agrees to comply with all applicable laws, including the Highway Traffic Act and all load securement regulations.

9. PROHIBITED USES

The Trailer shall not be used:

• For any unlawful purpose;

• To transport hazardous materials;

• To transport explosives or flammable substances;

• To transport illegal substances;

• In any racing, stunt, or off-road activity;

• Outside Canada without written approval;

• By any unauthorized operator.

Violation of this section may result in immediate termination of the rental without refund.

10. DAMAGE, LOSS, AND RESPONSIBILITY

The Renter accepts the Trailer in its current condition.

The Renter is responsible for all loss or damage occurring during the rental period, including:

• Collision damage;

• Tire damage;

• Wheel damage;

• Bent components;

• Electrical damage;

• Structural damage;

• Theft;

• Vandalism;

• Missing equipment.

The Owner reserves the right to determine repair methods and repair providers.

11. INSURANCE

The Renter warrants that they maintain valid automobile insurance that extends coverage to the Trailer while being towed.

The existence of insurance does not limit the Renter's liability under this Agreement.

If insurance coverage is denied or insufficient, the Renter remains fully responsible for all losses.

12. FINES, TOLLS, AND CHARGES

The Renter is responsible for:

• Parking tickets;

• Speeding tickets;

• Highway tolls;

• Camera enforcement charges;

• Impound fees;

• Storage fees;

• Government penalties.

Any such charges paid by the Owner may be charged back to the Renter together with a reasonable administrative fee.

13. DEFAULT AND COLLECTIONS

Any unpaid amount owing under this Agreement becomes immediately due and payable.

If collection efforts are required, the Renter shall be responsible for:

• Collection agency fees;

• Court filing fees;

• Administrative fees;

• Legal fees;

• Interest permitted by law.

A minimum administrative fee of $100.00 may be charged on delinquent accounts.

Failure to pay any outstanding balance may result in a permanent ban from all Hitch Haul locations.

14. RELEASE AND INDEMNITY

The Renter acknowledges that trailer towing involves inherent risks.

To the fullest extent permitted by law, the Renter releases, indemnifies, and holds harmless:

• The Owner;

• Hitch Haul;

• Any Franchisee;

• Their officers;

• Directors;

• Employees;

• Contractors;

• Agents;

from any claims, damages, losses, injuries, liabilities, costs, or expenses arising from the rental, possession, transportation, loading, unloading, or use of the Trailer.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the liability of the Owner and Hitch Haul shall be limited to the amount paid by the Renter for the rental transaction.

Neither the Owner nor Hitch Haul shall be liable for:

• Lost profits;

• Lost business opportunities;

• Consequential damages;

• Indirect damages;

• Incidental damages.

16. ELECTRONIC ACCEPTANCE

The Renter agrees that:

• Electronic signatures are valid and enforceable;

• Acceptance through the booking platform constitutes execution of this Agreement;

• Digital records may be used as evidence in legal proceedings.

17. GOVERNING LAW

This Agreement shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

The parties irrevocably submit to the exclusive jurisdiction of the courts located in Ontario.

Where permitted by law, the venue for disputes shall be the courts serving Simcoe County, Ontario.

18. SEVERABILITY

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties and supersedes all prior representations, communications, understandings, and agreements relating to the rental of the Trailer.

BY PROCEEDING WITH THE RENTAL, THE RENTER ACKNOWLEDGES THAT THEY HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS AND CONDITIONS.